Help with gas and electric payments

Do you live in Bristol or North Somerset?

Are you struggling to top up your prepayment gas/electric meter due to COVID-19?

The Warmer Homes, Advice & Money (WHAM) project can help!

·       Call your gas/electric supplier first, they may be able to offer short-term support.

·       If you are still struggling to top up or are worried about running out whilst self-isolating, contact Warmer Homes, Advice and Money (WHAM).

·       Call 0800 082 2234 or fill in our contact form at

The WHAM project can also advise you on:

  • Making your home warmer and saving money on your fuel bills
  • Understanding your energy bills, your tariff and reading the meter
  • Grants, discounts and other offers available to maximise your income
  • Making energy saving improvements and repairs to your home
  • Specialist benefits and debt advice

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